I recently came across an interesting report published by the consulting giant, PricewaterhouseCoopers (PwC), entitled Reimagining Leadership: Steering India’s Workforce in 2030. I was intrigued to learn about the critical competencies required by India’s corporate and organizational leaders now and through to the year 2030.
Then, I pondered the question: In our global economy, with its ever-evolving work trends, what does success in a healthcare leadership role look like?
PwC’s report inspired me to reflect upon my own professional experiences and to review the fundamentals, while capturing the best-in-class frameworks.
Throughout my own career, the vast majority of corporate and healthcare organizational development initiatives I’ve been responsible for have been competency-based. These initiatives have included physician and administrator leadership development, diversity and inclusion, change leadership, and team-building.
Talent development methods have covered the areas of assessment, training, coaching, mentoring, experiential learning, communities of practice, and social media.
Leadership Competency Basics
Leader competencies that encompass the skills, knowledge, motivations, and behaviors required for successful performance in a particular leadership role or level are usually maintained and communicated via a competency model.
Over my career, I’ve consistently utilized three particular healthcare leadership competency models (or frameworks) to design and deliver effective solutions. I’d like to share them with you:
The National Center for Healthcare Leadership (NCHL)
A not-for-profit organization that works to ensure that high-quality, relevant, and accountable leadership is available to meet the needs of 21st century healthcare. Their vision is to optimize the public health by way of leadership and organizational excellence.
I have found their models and leadership competencies ideal when working on designing healthcare learning initiatives and executing physician and administrative executive coaching engagements.
NCHL Leadership Models:
NCHL Health Leadership Competency Model™ has been a useful tool to help me successfully enhance recent leadership development, diversity and inclusion, and change management initiatives.
The Healthcare Leadership Alliance (HLA) is a leading resource for healthcare management professionals and educators. Their HLA Competency Directory, a searchable reference tool, highlights the expertise needed for effective management across several healthcare administration roles, including:
- Hospital administration
- Medical practice administration
- Nursing administration
- Healthcare financial management
- Healthcare information management
The Directory provides a comprehensive listing of the competencies managers and leaders require in order to meet the challenges of managing healthcare organizations.
The Center for Creative Leadership (CCL) has developed a healthcare leadership model that can be used to adapt and thrive in uncertain times by creating direction, alignment, and commitment. For decades, US hospital administrators and medical professionals have operated within a challenging, rapidly changing, and fragmented healthcare system.
Today, this environment is even more complex as sweeping healthcare reform and market forces transform the way healthcare is delivered and managed.
Have you used any of these competency models in your healthcare organizational development initiatives? What do you think about their value and benefits to individuals and the organization?
I’d love to hear your feedback.