Last December, shortly before Christmas, I learned that I and my work colleagues would soon be experiencing “transformational change.” That’s right, friends… not normal or conventional change, but change that transforms. “What’s the difference?” you ask. Have a look at this table for a quick explanation: Transformational Change Conventional Change Works holistically – the […]
Design Thinking Innovations Enhance Both Patient and Healthcare Professional Experience
Imagine you’re part of a hospital trauma unit team of nearly two dozen nurses, physicians, and respiratory therapists. You’re always “at the ready”, anticipating spikes of emergency victims pouring in from car accidents, gunshot wounds, and other traumatic events. It’s a real pressure cooker and rapid response times rule the day. Chaos and confusion can […]
Secrets to Elevating Administrator & Physician Collaboration
You know them when you see them. They stand out. They seem so different – in personality, temperament, even physical appearance – and yet they work so well together. “They” are the co-workers who get along so well, whose yin/yang is so balanced, who are so much in sync that they sometimes even finish each […]
7 Tips to Improve Your Performance Management System
Does your performance management system exceed expectations and deliver the intended results? Whether the process is a well oiled machine or in need of a major overhaul, talent management leaders committed to continuous improvement are always looking for ways to improve performance management. Here are seven questions to answer and take action on to improve […]